Privacy Policy

This page explains how Healing Herbs Ltd use any information 
you give to us, and the ways in which we protect your privacy

The Data Protection Act

Under the Data Protection Act, we have a legal duty to protect any information we collect from you. We will only use your information for the purpose we have described and we do not pass on your details to any third party or government department unless you give us permission to do so. We use leading technologies to safeguard your data, and keep strict security standards to prevent any unauthorised access to it.

Collection of data

We collect and store your data from the on-line shop to process your orders. We collect and store your data when you sign up for our on-line educational course to record your progress through the modules. We record your visits to our educational resource anonymously unless you have made a comment and left a name. These data sets are not cross-referenced. Only authorised staff are permitted access to be able to fulfil an order in the normal course of business. In the case of the educational sites, access is further restricted and only used to respond to enquiries, publish feedback or to better improve the working of the site.

Data requests

You can request to see your data by telephone, letter or email and we will reply within a month. We can amend or deactivate your data as required.

Feedback and registration

If you send an email asking for information, we do not pass on any of your personal information when dealing with your enquiry, unless you have given us permission to do so.

Why did you receive an email from us?

If you received a mailing from us, (a) your email address is either listed with us as someone who has expressly shared this address for the purpose of receiving information in the future, or (b) you have registered or purchased or otherwise have an existing relationship with us. We respect your time and attention by controlling the frequency of our mailings.

Log files

Log files allow us to record visitors' use of the site. They enable us to make changes to the layout of the site and to the information in it, based on the way that visitors move around it. Log files do not contain any personal information or information about which other sites you have visited.

What happens when I link to another site?

This privacy policy applies only to our site, so you should always be aware when you are moving to another site and read the privacy statement of any site which collects personal information. We do not pass on any personal information you have given us to any other site.

Changes to this privacy policy

If this privacy policy changes in any way, we will place an updated version on this page. Regularly reviewing this page ensures you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties.

Cookies

What is a cookie?

A cookie is a text file which a website installs on a user’s computer. Each time the user views a page on the website after a cookie has been installed, the website will recognise the user.

Cookies can be used to remember a user’s preferences, to keep track of which pages they’ve visited, or in some cases, to store personal information about them.

You can disable cookies for this website or for all websites but it might mean that some website functions no longer work for you. You can find instructions on how to change your cookie settings at this website. .

What cookies does this site use?

1. Analytical cookies

This site uses a service called Google Analytics, which makes use of cookies to generate statistical and other information about how people use the website. The cookies are placed on your machine by Google.

We use the information we gather to identify and fix problems on the site as well as to offer more of the types of content that prove to be popular.

The information Google Analytics collects is anonymous. It includes information on how you found this site, which pages you looked at whilst you were here and for how long, what time of day your visit was, whether you have visited the site before and what area of the world you are in.

Although other sites you visit may also use Google Analytics, the information we gather is not linked to the information gathered on any other site.

Although we have access to this information, it is not us that stores it. The information is stored by Google. Google’s privacy policy is available .

How can I stop my information from being collected?

You can prevent Google Analytics from collecting this information by disabling JavaScript in your web browser. The easiest way to find how to do this is to type “Disable JavaScript” along with the name of your browser (e.g. Chrome or Firefox) into a search engine. Again, browsing the web might not be so much fun if you do this.

If you’re in the European Union, the Google Analytics tool may store your information outside of the EU. The United States do not have the same laws regarding data protection as those in the European Union. By using our website, you consent to such transfers.

2. Essential cookies

A cookie which registers whether you are logged in or not. A cookie which allows us to ensure the security of our online forms. It prevents Cross Site Request Forgeries from malicious sites, which use your login details to submit forms on our site.